INSIGHTS
Ideas, research and reflections on behaviour, transformation and what shapes the way we live and work.
I explore the questions that sit behind how we behave, how systems and environments influence us, and what makes meaningful change possible across organisations, relationships and in our own lives.
BEHAVIOUR & CHANGE
What behavioural science can teach us about the gap between knowing and doing.
FEATURED INSIGHT
THE QUESTIONS BEHIND THE WORK
Why do we behave the way we do? What shapes change? And what becomes possible when we understand the systems around us as well as ourselves?
Latest Insights
LEADERSHIP & ORGANISATIONAL TRANSFORMATION
Why implementing something new and changing the way people work are not the same thing.
BECOMING & THE HUMAN EXPERIENCE
What if moving forward isn’t about returning to an earlier version of ourselves?
RELATIONSHIPS & OURSELVES
What years of working with people have taught me about resentment, responsibility and the boundaries we often notice too late.
HUMAN SYSTEMS, INCLUSION & BELONGING
What years of studying inclusion have taught me about the environments we create around people.
From the research & archive
Earlier research and published work now sit alongside the newer Insights as part of the same body of thinking. People Don’t Behave in a Vacuum is a natural bridge into this work, especially the research that shaped the 8-Inclusion Needs framework.
RESEARCH
The original peer reviewed framework introducing the 8-Inclusion Needs of All People.
RESEARCH
Further peer reviewed evidence supporting the 8-Inclusion Needs framework and its application to intersectionality.
FROM THE ARCHIVE
An earlier exploration of why single identity labels are insufficient for understanding inclusion.
FROM THE ARCHIVE
Practical thinking on inclusion in education and the conditions that support participation.
FROM THE ARCHIVE
A practical exploration of what inclusive healthcare requires in practice.
FROM THE ARCHIVE
How customer experience changes when organisations account for differing access and inclusion needs.
FROM THE ARCHIVE
An earlier look at ageism, workplace inclusion and the organisational consequences of exclusion.